Fix iPhone 4 Visual Voicemail

 

My iPhone's Visual Voicemail has broken a few times, and I've had to do a number of things to get it working again. Here are a few that worked for me:

Option 1: Reset your Voicemail Password

  1. Call ATT at 611
  2. Select option 3, voicemail
  3. Select option 3, reset password
  4. Wait for the new password to arrive via text message
  5. Hang up
  6. Click on your voicemail and wait.
  7. Eventually, you'll see some text appear in the middle of the screen. Tap the screen.
  8. Enter a new voicemail password on the keypad.
  9. Enter the same password again to verify.
  10. Wait a few seconds. Your phone should load your visual voicemail messages correctly now. Yay!

Option 2: Reset your Network Settings

Warning: Reseting your network settings will remove all your preferred wifi networks and stored passwords. Make sure you're comfortable with that before you proceed.

  1. Tap the Settings icon
  2. Tap General
  3. Tap Reset (at the bottom)
  4. Tap Reset Network Settings
  5. Tap Reset Network Settings again to confirm
  6. Go to your voicemail and wait. Your voicemail should load correctly now. Yay!

18 Comments

I haven't been able to get my

I haven't been able to get my visual voicemail to work since I got my iPhone four years ago! After countless phone calls to try to fix it, this post was the only thing that worked for me! Thank you!

Obviously many thanks for

Obviously many thanks for this helpful post. I use iPhone 5. May these tips work for that device? I am actually not sure.

Option 2 still not worked for

Option 2 still not worked for me : ( Really dont know what to do, its doing my head in!

This really helped me out a

This really helped me out a lot. I even called technical support & they couldn't even help me

When I shut my cellular data

When I shut my cellular data off (in settings), this also shut off my visual voicemail. Ass soon as I turned it back on, the visual VM came back on!

#2 didn't work for me either

#2 didn't work for me either but shutting off the cellular data and turning it back on did the trick. Thanks!

#2 didn't work for me either

#2 didn't work for me either but shutting off the cellular data and turning it back on did the trick. Thanks!

Thanks Dave! The network

Thanks Dave! The network reset worked in seconds! ATT couldn't figure it out.

nothing but nothing works to

nothing but nothing works to get back the visual voicemail on my phone
had it for many years and it has disappeared
apple or att cannot fix it

i cannot get the above to work by calling 611 either

any advise please

thank you

Option 2 - reset network

Option 2 - reset network settings. Now working perfectly. This after three calls to Virgin Mobile USA. Thanks.

THANK YOU!!! :)

THANK YOU!!! :)

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